Recommended for: Owners, admins, managers, and staff Time to complete: 5 minutes to learn
Repeat customers are easier to serve well when your team uses saved details carefully and keeps records accurate.
Good Practice
confirm important details instead of assuming they are unchanged
update contact details when customers report changes
use previous orders as helpful context, not as a shortcut that creates mistakes
Useful Situations
recurring phone orders
regular collection customers
customers who often book tables