Recommended for: Owners, admins, and managers Time to complete: 5 minutes
Most promotion problems come from unclear rules, poor testing, or launching an offer the team cannot support.
Common Mistakes
creating an offer that is hard to explain
forgetting an expiry date
not testing before launch
promoting items the branch cannot serve reliably
running an offer during a period the team cannot handle extra demand
Better Approach
keep the offer simple
test it first
align it with stock, staffing, and service capacity