How to Manage Notifications and Alerts

Recommended for: Owners and admins Time to complete: 5 minutes

Notifications and alerts help the right people notice operational issues quickly, especially around orders, devices, and service interruptions.

What to Review

  • who receives important alerts

  • whether notifications still go to the right people

  • whether old recipients should be removed

Good Practice

  • route critical alerts to people who are actually responsible

  • review notification settings after role changes

  • avoid sending important operational alerts to unused inboxes

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