Account Business Profile and Setting

How to Review Business Settings Before Going Live

Recommended for: Owners and admins Time to complete: 10 to 15 minutesUse this review before launch day or after major setup changes.Check These Areasbusiness name, contact details, ...

How to Manage Branch Contact Details

Recommended for: Owners, admins, and managers Time to complete: 5 minutes per branchEach branch should have accurate customer-facing contact details so customers call the right loc ...

Uploading Your Menu to POS Connect

Adding your menu to POS Connect is simple using our CSV import tool. This allows you to upload multiple menu items quickly without entering them manually.Before You BeginBefore imp ...

How to Update Your Business Name, Contact Details, and Logo

What to Reviewbusiness namemain phone numbermain email addresslogo or brand imageGood Practiceuse the trading name customers recognisekeep customer-facing contact details currentre ...

How to Manage Notifications and Alerts

Recommended for: Owners and admins Time to complete: 5 minutesNotifications and alerts help the right people notice operational issues quickly, especially around orders, devices, a ...

How to Update Profile and Login Details

Recommended for: All users Time to complete: 3 to 5 minutesKeep your own profile and login details current so you can access the dashboard and EPOS without avoidable support issues ...

How to Switch Between Branches or Business Locations

complete: 1 minuteIf you can access more than one branch, always confirm you are in the correct location before editing settings or handling orders.When to Switchbefore managing br ...