Adding your menu to POS Connect is simple using our CSV import tool. This allows you to upload multiple menu items quickly without entering them manually.
Before You Begin
Before importing your menu, please make sure your branch has already been created in the system.
If your branch has not yet been set up, create it first before continuing.
How to Upload Your Menu
Step 1: Go to the Menu Section
After creating your branch:
Log in to your POS Connect dashboard
Go to the Menu tab
Select Import / Export
Step 2: Select Your CSV File
On the import screen:
Click Browse
Select your menu CSV file
Prepare it for upload
If you do not already have a CSV file, you can download the official import template here:
Download CSV Template Here
Import Options Explained
When uploading your CSV file, you will have two useful options available.
Update Existing Items
If you tick this option:
Existing items with matching names will be updated
Items will not be skipped if they already exist
This is useful when making changes to menu items already in your system
Use this option if you want to update:
Item names
Prices
Descriptions
Categories
Other menu details
Create Missing Categories
If you tick this option:
Any categories included in your CSV that do not already exist will be created automatically
New categories will be assigned to the "Other" receipt group
This is especially helpful if your CSV contains new categories that have not yet been added manually.
Step 3: Import Your Menu
Once your file is selected and your options are chosen:
Click the Import button
Wait for the upload to finish
Review your imported menu items to confirm everything has been added correctly
Best Practice Tips
To avoid import issues, we recommend the following:
Use the official CSV template
Check that all item names are entered correctly
Review pricing and category information before uploading
If updating existing items, ensure item names match your current menu exactly
Need Help?
If your menu does not upload correctly or you need support, please contact the POS Connect support team for assistance.