Recommended for: Owners, admins, and managers Time to complete: 5 to 10 minutes
Table bookings should be handled with the same consistency as orders. Accurate records reduce missed covers and service confusion.
What to Capture
For each booking, make sure the team records:
customer name
date and time
party size
any operational notes the branch needs
Good Booking Habits
confirm key details before saving
review upcoming bookings before service starts
update or cancel bookings promptly if the customer changes plans
During Service
check the booking against the actual arrival
keep any seating or table notes practical
close out completed bookings cleanly