Recommended for: Owners Time to complete: 5 to 10 minutes
Your subscription plan controls which features your business can use and may also set limits on branches, EPOS devices, staff, menu items, or monthly order volume.
What a Plan Usually Controls
Depending on your subscription, your plan may affect:
access to EPOS
access to online ordering features
access to reports or exports
how many branches you can run
how many devices can be active
how many orders or menu items are included
Boolean Features vs Limits
There are two common types of plan rules:
feature access: a feature is either included or not included
numeric limits: you can use the feature, but only up to a set amount
What Happens When You Reach a Limit
If you hit a limit, you may find that:
a new device cannot be registered
a new branch cannot be added
a feature is locked
you need to upgrade before continuing
Best Practice for Owners
Review your plan before adding new sites or devices.
Check limits before a rollout or busy period.
If you are about to expand, upgrade first rather than after service is interrupted.
Typical Questions to Ask
How many branches are included?
How many EPOS devices can be active?
Are reporting and export tools included?
Are there limits on menu items or staff accounts?