How to Understand Device, Branch, and Order Limits

Recommended for: Owners and admins Time to complete: 5 minutes

Some subscription plans include usage limits. The most important ones for operations are usually device limits, branch limits, and order limits.

Device Limit

This affects how many EPOS devices can be active at the same time.

Impact:

  • a new device may not register if the cap has been reached

Branch Limit

This affects how many branches the business can add.

Impact:

  • a new branch may be blocked until the plan is upgraded

Order Limit

This affects how much order volume is included in the plan.

Impact:

  • owners may need to review the subscription before growth creates operational friction

Best Practice

  • review limits before expansion

  • monitor hardware rollout against the plan

  • avoid discovering plan caps during live service

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