Recommended for: Owners and admins Time to complete: 5 minutes to learn
Eniston uses four main staff roles. Give each person the lowest role they need to do their job properly.
Owner
The owner has full control of the business account.
Typical access:
billing and subscription management
business-wide settings
staff and role management
branch, menu, and operational access
Use for:
business founders
the main account holder
a very small number of trusted decision-makers
Admin
The admin role has strong operational control without being the main account owner.
Typical access:
menu and branch management
staff administration
order and reporting access
Usually not for:
ownership changes
sensitive owner-only billing actions
Manager
The manager role is for day-to-day operational oversight.
Typical access:
managing orders
managing menu content
helping run branch operations
Managers are often branch-specific rather than business-wide.
Staff
The staff role is for front-of-house and order handling.
Typical access:
using EPOS
handling orders
branch-level operational tasks
Usually not for:
billing
high-risk settings
wider staff administration
Recommended Rule
Use owner access sparingly. Most operational team members should be admins, managers, or staff.