Recommended for: Owners, admins, and managers Time to complete: 10 to 20 minutes
Delivery zones or service areas help you accept delivery orders only where your branch can realistically serve customers.
Before You Start
Decide:
which branch you are configuring
the area that branch can cover
whether there are any postcodes or regions you want to exclude
Steps
Open the branch settings in the dashboard.
Go to the delivery zone or service area section.
Add the area the branch can serve.
Save the changes.
Test a few delivery addresses to confirm the setup behaves as expected.
Good Practice
Start smaller if you are unsure, then expand later.
Match service areas to your staffing and delivery capacity.
Review zones whenever traffic, staffing, or delivery demand changes.
Common Mistakes
making the delivery area too large for the branch to handle
forgetting to test edge-case addresses
leaving delivery enabled without checking the actual service area