Recommended for: Owners and admins Time to complete: 5 to 10 minutes
Device limits control how many EPOS devices can be active at the same time. Active sessions show which devices are currently signed in.
Why This Matters
If the business reaches its device limit, a new EPOS device may not be able to register or sign in.
What to Review
Check:
how many EPOS devices are currently active
whether old or unused devices are still signed in
whether your plan supports the number of devices you need
Good Operating Routine
remove or sign out unused devices
review active devices before rolling out more hardware
keep device naming clear so you know which session belongs to which till or terminal
When to Upgrade
Consider a plan review if:
the team regularly hits the device cap
you are opening more tills or branches
temporary workarounds are interrupting service