Recommended for: Owners and admins Time to complete: 5 to 10 minutes
If you cannot register another EPOS device, the most likely cause is that the business or branch has reached its active device limit.
Check These First
has the plan device limit been reached?
are old devices still active?
is the device being linked to the correct branch?
is the internet connection stable?
Common Fixes
sign out or remove unused devices
review active sessions
check that the new device is being registered correctly
upgrade the plan if the limit is consistently too low