Recommended for: Owners, admins, managers, and staff Time to complete: 3 to 5 minutes
Staff should sign in using their own account so activity and access stay linked to the right user.
Before Signing In
Check:
the device is connected
the correct branch is selected
the staff member has the right branch access
Steps
Open the EPOS sign-in screen.
Enter the required branch details if prompted.
Enter the staff member's login details.
Confirm the EPOS opens to the expected branch and order view.
Good Practice
avoid shared logins for day-to-day use
sign out users who no longer need access
check branch access before escalating a login issue