How to Show or Hide Items from Online Ordering

Recommended for: Owners, admins, and managers Time to complete: 3 to 5 minutes

Use item visibility controls to decide what customers can order online without affecting how your team manages the broader menu.

When to Hide an Item

  • the item is temporarily unavailable

  • it is in-store only

  • it is seasonal and not currently on sale

Good Practice

  • hide items as soon as they become unavailable

  • review visible items before busy periods

  • avoid leaving sold-out products live online

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