Recommended for: Owners, admins, and managers Time to complete: 5 minutes
If a branch is showing as closed, the usual cause is opening hours, temporary availability settings, or online ordering being turned off.
Check These First
are the branch opening hours correct for today?
is the current time within those hours?
was ordering turned off manually?
is there a temporary closure or special-hours change in place?
What to Do
Review the branch opening hours.
Review any temporary closures or special schedules.
Check the online ordering availability control.
Save any corrected settings and test again.